Some people find it more difficult to access dental treatment especially when they
feel they need immediate help, so it’s important to understand the different levels of
care which dentists recognise.
Categories of care are:
Emergency
Urgent
Routine
Emergency
The patient should try to see a dentist within an hour at an emergency care centre.
This situation is most commonly brought about by trauma to the face. In some
cases, emergency care may be required after oral surgery.
How is an emergency recognised?
The patient may have one or more of the following conditions –
Bleeding which is severe and can’t be stopped
Swelling that is severe and increasing in volume
A tooth which has been knocked out
A broken jaw
A locked jaw
A severe dental infection
What you should do
If you have a dentist, contact the practice to find out if an emergency appointment is
available. If not,
Use the NHS service 111 for advice.
If you believe the condition is threatening to life, call 999.
Urgent
Find help within 24 hours.
Urgent conditions are as follows:
Infections which have not spread beyond the gums or lower jaw
Pain which cannot be cured by taking painkillers or previously prescribed medication
A broken tooth which has revealed the tooth pulp and is causing pain
What to do
Contact your dental practice, or if you are not registered with a dentist, contact a
nearby practice to ask for help and advice.
Routine
If you can manage your oral health until you see a dentist, then make an
appointment. You may feel you are overdue a check up but there is no need to be
concerned about this whilst you are waiting for your appointment.
In the meantime, don’t resort to online remedies or diy treatment beyond brushing,
flossing and using mouthwash, unless your dental practice advises otherwise.
Routine symptoms
Mild to moderate pain which is relieved by your usual painkilling medication
Bleeding or swelling which is being managed
Crowns bridges or veneers which have moved, fallen off or displaced
Broken or loosened dentures
Lost or broken fillings
Bleeding gums
Chipped tooth or teeth
What to do
Contact your dental practice for advice and an appointment.
For pain, ask your pharmacist for advice, remembering to tell them if you are
currently taking other medication.
Read the instructions carefully. Don’t take more than the recommended dose.
Numbing gel may be recommended.
Rinsing your mouth with luke warm salty water can help
Using a mouthwash and not forgetting to brush and floss.
Avoid hot and cold foods and drinks, as well as anything with sugar. Stick to warm
or only just cool intake.
